Step-by-step: How to get started
Step 1 — Schedule an appointment with your VA primary care physician. Let them know you're interested in acupuncture through the Community Care Program. Mention that you want to be seen at Spectrum WellCare — 2295 S. Hiawassee Rd, Suite 207, MetroWest Orlando FL 32835. Having our address ready makes the referral process faster.
Step 2: Your VA care team submits the Community Care referral. The VA reviews eligibility and, when approved, sends the authorization to the selected community provider.
Step 3: We receive your authorization and call you. Once the approved authorization reaches our office, we contact you to schedule the care listed in it. Processing time, approved conditions, visit counts and authorization dates vary.
Step 4 — Begin treatment. Your first visit at Spectrum WellCare is a comprehensive intake — Dr. Purohit reviews your full health history, service history as it relates to your conditions, and current symptoms. He performs pulse and tongue diagnosis and designs a treatment plan specifically for you.
What if my VA doctor is resistant to the referral?
Some veterans encounter difficulty getting their VA doctor to initiate a Community Care referral. If this happens, you have options. First, you can request to speak with a VA patient advocate, who can help navigate the referral process. Second, you can ask specifically about the Veterans Community Care Program eligibility criteria under the MISSION Act — eligibility has expanded and your doctor may not be aware of the current standards. Third, you can call our office at 407-347-5038 and we'll do our best to help you understand your options and provide any documentation that might support your referral request.
We are committed to serving veterans at Spectrum WellCare. If there are barriers, we want to help you work through them.
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Dr. Ajay Purohit, DTCM, MPH · Licensed Acupuncture Physician AP 2734 · VA Community Care Authorized Provider · Spectrum WellCare · 2295 S. Hiawassee Rd, Suite 207 · MetroWest Orlando FL 32835 · 407-347-5038